Joy writes: I have never seen such a difficult number to reach a human being since I do not want to reach anyone that the menu gives opportunity to reach. I paid $9.50 for my daughter to have her credit report in order to clear up something that a mortgage company had made a mistake on. She was given a fax number to mail the correction to, but the gentleman from Equifax told her to call Equifax once she got the letter from the mortgage company and he would give her a reference number of some sort. The confirmation number of the phone call to Equifax is 5028019761, but there is no way to speak to someone to help clear this up. I believe you need a different phone arrangement, like an operator or a receptionist. How can she get a live operator (not automated) to answer the phone since this is very important and she needs to get this cleared up since she was denied credit because of a mistake, evidently, from a 2nd Mortgage, not from her or her husband's doing. She has a letter from the bank stating that she has never been late, but she can't reach a human to tell her what she needs to know as far as what the gentleman told her last week about calling someone and then faxing it since she didn't want to wait the 30 days. He said it could be cleared up in a week if she faxes this info., but she needs some sorta number. Please help. She can be reached at 614-898-3881 and her name is Tamra Carlson and her husband is Daniel G. Carlson. She will be using this phone number to fax her information to if she can just talk with someone. Thanks.

Joy writes: Joy writes: I have never seen such a difficult number to reach a human being since I do not want to reach anyone that the menu gives opportunity to reach. I paid $9.50 for my daughter to have her credit report in order to clear up something that a mortgage company had made a mistake on. She was given a fax number to mail the correction to, but the gentleman from Equifax told her to call Equifax once she got the letter from the mortgage company and he would give her a reference number of some sort. The confirmation number of the phone call to Equifax is 5028019761, but there is no way to speak to someone to help clear this up. I believe you need a different phone arrangement, like an operator or a receptionist. How can she get a live operator (not automated) to answer the phone since this is very important and she needs to get this cleared up since she was denied credit because of a mistake, evidently, from a 2nd Mortgage, not from her or her husband's doing. She has a letter from the bank stating that she has never been late, but she can't reach a human to tell her what she needs to know as far as what the gentleman told her last week about calling someone and then faxing it since she didn't want to wait the 30 days. He said it could be cleared up in a week if she faxes this info., but she needs some sorta number. Please help. She can be reached at 614-898-3881 and her name is Tamra Carlson and her husband is Daniel G. Carlson. She will be using this phone number to fax her information to if she can just talk with someone. Thanks.